Knowledgebase

Permissions Access to Files and Media

After installing your app, you must check if the app has full permissions to Files and Media the Applications.

"File and Media" permissions under: (Firestick) Applications> Manage Installed Applications> PandastreamTV, Permissions> File and Media= "Allowed"

If you are an ATT Home Internet Customer, you may need to turn off Active Armor. As AT&T...

For Spectrum Subscribers, you MUST turn off this security setting! Turn Off Security Shield.

If you open your PandaBlue app and you are missing categories or content we have a work around....

Troubleshooting App and Service Issues Here are the steps you can do before contacting support....

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